Contact
If you have any questions regarding your order, our products, delivery, returns, or any other enquiry, please do not hesitate to contact us.
Business Information
Manchester Ouds Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Customer Support
Email: manchesterouds@gmail.com
We aim to respond to all enquiries as quickly as possible. During busy periods, response times may be slightly longer.
Opening Hours
Monday – Friday: 10:00am – 6:00pm
Saturday: Closed
Sunday: Closed
Messages received outside of business hours will be responded to during the next working day.
Order Enquiries
When contacting us regarding an order, please include:
- Your full name
- Order number
- Details of your enquiry
This helps us resolve your request as quickly as possible.
Returns & Refunds
For all returns, refunds, or damaged item enquiries, please contact us at:
Please include your order number and any relevant photographs where applicable.
Business & Wholesale Enquiries
For wholesale opportunities, collaborations, or business enquiries, please contact:
Response Times
We aim to respond to all customer enquiries within 1–2 working days.
During public holidays, promotional periods, or product launches, response times may be slightly extended.