Privacy Policy

Manchester Ouds Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or purchase products from us.

Who We Are

Manchester Ouds Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: manchesterouds@gmail.com

Information We Collect

When you place an order, create an account, contact us, or subscribe to our marketing, we may collect information including:

• Name

• Billing and delivery address

• Email address

• Telephone number

• Payment information

• Order history

• IP address and device information

• Website usage information

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Manage your account

• Prevent fraud and improve security

• Improve our website and services

• Send marketing communications where you have given consent

Payments

Payments are processed securely through trusted payment providers. Manchester Ouds Ltd does not store your full credit or debit card details.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and help us improve our services. You can control cookies through your browser settings.

Sharing Your Information

We only share your information where necessary to operate our business, including:

• Payment providers

• Delivery and courier companies

• Website and hosting providers

• Marketing and analytics providers

• Legal or regulatory authorities where required by law

We do not sell your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information and use appropriate security measures to prevent unauthorised access, disclosure, or misuse.

Your Rights

You may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data

• Restrict or object to processing

• Withdraw marketing consent at any time

To exercise any of these rights, please contact us at manchesterouds@gmail.com.

Retention of Data

We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Manchester Ouds Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: manchesterouds@gmail.com